Privacy Policy

This policy explains how PRO BUILD GROUP QLD PTY LTD (ABN 12 689 359 359), trading as Pro Build Group, Pro Build Bathrooms and Pro Build Carpenter ("we", "us"), handles personal information, having regard to the Australian Privacy Principles.

Information we collect

When you submit an enquiry or contact us, we may collect your name, email address, phone number, suburb or postcode, property type, project description, timeframe, indicative budget and preferred contact method.

How we use it

• To review and respond to your enquiry
• To arrange site visits and prepare quotations
• To deliver and administer works you engage us for

We do not sell your personal information. We will not send marketing messages without your consent.

Storage and disclosure

Enquiry details are stored using third-party technology providers that host our website and communications. We take reasonable steps to protect information from misuse, loss and unauthorised access. We may disclose information to subcontractors or suppliers only where needed to deliver your project, or where required by law.

Access and correction

You may request access to, or correction of, personal information we hold about you by contacting us on 0451 824 367.

Complaints

If you have a privacy concern, please contact us first. If unresolved, you may contact the Office of the Australian Information Commissioner (oaic.gov.au).

Last updated: November 2026.